This Delivery Policy describes how Lopsa Marketing (the trading name of Evija Lopsa — Entrepreneur Individuel) fulfils orders for professional digital assets and B2B consulting services purchased through https://lopsamarketing.online.
Important: Lopsa Marketing is an exclusively digital, service-based business. No physical goods are produced, packaged, or shipped at any point. All fulfilment occurs through secure electronic channels.
1. Business Details
| Trading name | Lopsa Marketing |
|---|---|
| Legal entity | Evija Lopsa — Entrepreneur Individuel (EI) |
| SIREN | 106 733 785 |
| SIRET | 10673378500013 |
| APE / NAF code | 7021Z — Conseil en relations publiques et communication |
| Registered address | 12 Rue de la Roquette, 75011 Paris, France |
| info@lopsamarketing.online | |
| Telephone | +34 637 725 541 |
| Website | https://lopsamarketing.online |
2. Product and Service Categories
Lopsa Marketing offers two categories of purchasable output, both delivered exclusively in digital form:
2.1 Professional Digital Assets
Standardised, immediately accessible resources prepared for professional B2B use, including:
- Strategic marketing frameworks and planning toolkits
- Campaign architecture templates and implementation guides
- Sector-specific performance benchmarks and reporting templates
- Technical documentation for marketing systems and integrations
- Professional business communication resources
2.2 Consulting and Advisory Services
Bespoke engagements delivered as structured professional outputs, including:
- Strategic marketing audits and competitive analysis reports
- Public relations strategy and communication architecture documentation
- Paid media planning and campaign management
- Conversion rate optimisation consulting and funnel design
- Digital implementation support and technical advisory
3. Delivery Methods
All products and service outputs are delivered through one or more of the following secure electronic channels, depending on the nature of the purchase:
| Delivery method | Description |
|---|---|
| Direct download link | A secure, time-limited download link generated automatically upon payment confirmation and delivered to the email address provided at checkout. |
| Email delivery | Strategic documents, reports, access credentials, or delivery instructions transmitted directly to the client’s registered email address. |
| Client portal access | Account-based access to a secure client workspace containing project deliverables, shared resources, and asset repositories. |
| Secure file transfer | For bespoke consulting engagements, final deliverables — including strategy documents, reports, and technical outputs — may be transmitted via an agreed secure file transfer method. |
The applicable delivery method for each purchase will be confirmed in the order confirmation email sent upon successful payment.
4. Delivery Timeframes
4.1 Standardised Digital Assets
Access to standardised digital assets is granted immediately upon successful payment confirmation. A download link or access credential is transmitted to the email address provided at checkout within minutes of the transaction being authorised. An electronic receipt and invoice are issued simultaneously.
4.2 Consulting and Bespoke Service Engagements
Bespoke service engagements follow a structured delivery schedule established at the outset of each project:
- All new service requests are acknowledged within 1 business day of receipt
- A proposed project timeline and milestone structure is communicated to the client within 3 business days of engagement commencement
- Individual deliverables are provided in accordance with the agreed milestone schedule set out in the relevant service proposal or agreement
- Where timeline adjustments are required due to project complexity or client-requested scope changes, the client is notified in advance with a revised schedule
4.3 Transaction Confirmation
An electronic receipt and itemised invoice are issued by email following every successful transaction. If you do not receive a confirmation within 30 minutes of completing a purchase, please check your spam or junk folder before contacting us.
5. Non-Receipt and Access Issues
5.1 Digital Assets Not Received
If you have not received access to a purchased digital asset within the expected timeframe, please follow these steps before contacting support:
- Check your inbox and spam or junk mail folders for an email from info@lopsamarketing.online
- Confirm that your payment was successfully processed by checking your bank or payment provider statement
- Verify that the email address used at checkout is correct
If the issue persists, contact info@lopsamarketing.online with your order reference number. We will investigate and resolve the delivery issue within 1 business day.
5.2 Technical Failures and Expired Links
In the event of a technical failure, expired download link, lost account access, or portal access error, please contact our support team and provide your order number, invoice reference, or project identifier. Upon verification of your purchase, we will restore access or issue a replacement link at no additional charge, without requiring a new transaction.
6. Proof of Delivery
Lopsa Marketing maintains records of all fulfilment activities. Proof of delivery may be provided upon request and may include:
6.1 Digital Assets
- Timestamped email delivery confirmation of the download link
- Account activation and first-access records
- Server-side access logs associated with the client’s order
6.2 Consulting Services
- Email transmission records for delivered reports or strategy documents
- Documented milestone completion and client acknowledgement records
- Written confirmation of deliverable acceptance where applicable
- Project communication logs maintained throughout the engagement
Delivery records are retained in accordance with our data-retention schedule, as set out in our Privacy Policy.
7. Geographic Availability and Compliance
Lopsa Marketing’s professional consulting services and digital assets are available to business clients worldwide, subject to the following conditions:
- Services are not available to clients or entities located in jurisdictions subject to applicable international sanctions or trade restrictions
- All transactions are processed through PCI-DSS certified payment service providers operating under applicable financial regulation
- Clients are responsible for ensuring that the purchase and use of our services complies with applicable law in their own jurisdiction
We reserve the right to decline or cancel an order where fulfilment would conflict with applicable legal or regulatory obligations.
8. Updates to This Policy
This Delivery Policy is reviewed periodically and updated as necessary to reflect changes to our digital infrastructure, service offerings, or applicable regulatory requirements. The current version is always published at https://lopsamarketing.online/delivery-policy/. Material changes will be communicated to active clients in advance of taking effect.
9. Contact
For all delivery-related enquiries, access issues, or fulfilment support, please contact us at:
Lopsa Marketing — Evija Lopsa, Entrepreneur Individuel
12 Rue de la Roquette, 75011 Paris, France
info@lopsamarketing.online
+34 637 725 541